KLAUS WISSMANN

                St.-Paul-Str. 8, 80336 Munich, Germany
         +49 (89) 24414805 (home) / +49 (1520) 1538996 (cell)
                 wissmann@aw.net / http://aw.net/kw/


QUALIFICATION SUMMARY

* Six years experience in successfully managing time- and
  budget-critical user experience projects with high customer
  satisfaction.
* Skilled professional combining expertise in all phases of a user
  centered design process with strong technological background.
* Demonstrated ability to assess client needs and user requirements,
  and to transform those into innovative and successful products.
* Can communicate effectively with users, clients, management, and
  software engineering.
* Experienced in leading interdisciplinary teams in international settings.


KEYWORDS

User Experience Design, Usability Engineering, Requirements
Engineering, Project Management, Team Leadership & Collaboration,
User Models, Use Case Modeling, Information Architectures, Interaction
Concepts, Wireframe Mockups, Design Specifications, Style Guides,
Visio, Photoshop, Morae, Project, (D)HTML, JavaScript, AJAX, Java


PROFESSIONAL EXPERIENCE

Senior User Experience Consultant                       2002 - present
Siemens AG, Corporate Research & Technology, Munich, Germany

Manage user experience projects for Siemens groups in various domains
(incl. household appliances, network management systems, and intranet
websites & applications). Lead interdisciplinary project teams through
all phases of a user centered design process. Devise and evaluate
attractive user interfaces for a wide variety of technological
environments (incl. web sites, rich client applications, consumer
electronics, multi-screen setups).

* Collect client needs and user requirements (through interviewing,
  contextual inquiry, focus groups) and translate them into user
  models, work flows, information architectures and interaction
  concepts
* Create use cases, flowcharts, wireframe mockups as well as design
  specifications and style guides to effectively communicate user
  interface designs to users, product management, marketing, and
  engineering
* Design consistent cross-device user interface concepts while
  ensuring applicability to different brand identities as well as
  differentiation of products into different market / price segments
* Lead large-scale international usability tests; synthesize results
  into concrete improvement potentials and provide a sound foundation
  for decision making
* Establish a Wiki based knowledge management tool as a collaboration
  platform for our international teams and a repository for our
  internal methods and tools

Software Engineer                                          2001 - 2002
Siemens AG, Corporate Research & Technology, Munich, Germany

* Developed interaction designs and rapid prototypes of innovative
  user interfaces for VoIP / UMTS telephony applications
* Designed and implemented a framework for skin-based user interfaces
  based on Java / XML to allow visual designers more freedom on widget
  appearance while reducing development time

Freelance Consultant                                       1996 - 2001
Ulm, Germany

* Responsible for conception and administration of Unix servers /
  network infrastructure for local ISPs
* Designed and implemented several innovative e-commerce systems
* Gave talks and presentations on Open Source, Linux, TCP/IP


EDUCATION

MS Computer Science (Dipl. Informatik)                            2000
University of Ulm, Germany

Focus on distributed systems, human-computer interaction.
Minor in media technology and media design.


Postgraduate Certificate in Social Sciences Research Methods      2003
The Open University, Milton Keynes, UK


LANGUAGES

* German (native speaker)
* English (fluent)
* French (basic knowledge)


OTHER ACTIVITIES

Community Network Ulm / Neu-Ulm                         1996 - present
Ulm, Germany

* Charter member, set up and administrated the first network and
  server infrastructure
* Gave talks and trainings about Linux, TCP/IP, etc.